Collaboration is often the key to success for businesses particularly in the franchise world. Working together can boost innovation and productivity as people work together and combine their individual expertise.
However, the use of technology can get in the way of human interaction.
Technology is essential to any business empowering business networks to get more done in less time. Using technology in the franchise sector to free up time for more collaboration seems like a no-brainer, however, it has to be done right for it to work well.
A great use of technology in business is reducing the amount spent on admin. We all know about that dark paperwork place full of forms, invoices and contracts. Nobody enjoys doing paperwork and it can actually prove to be a hindrance when it comes to team interaction and collaboration. We spend hours every week on isolating manual processes like spreadsheets and emails and sometimes fail to remember that humans excel making emotional connections and thrive in a collaborative environment where they feel listened to and supported. Although admin is an essential and productive part of our working, the time we spend on it isn’t.
One of the biggest positives of franchising is that you’re part of a bigger network and you can exchange ideas and solve problems by sharing best practise. Adopting tech to help with team collaboration is a really valuable investment for franchise businesses and even though many franchise businesses have been slow to adapt, we are seeing huge benefits from cloud computing. The operational streamlining provided by cloud-based tools as well as efficiencies in training and back-end operations like customer retention and billing, are enhancing collaboration within the network as our franchisees spend less time worrying about invoicing and more time growing the business and sharing best practise within the network.
Technology can also help maintain consistency across the franchise network and inspire innovation. As franchises continue to multiply, knowledge sharing becomes even more vital and technology can provide a sharing platform where users can find documentation, post comments, and ask questions. Setting up a sharing platform can be a vehicle for people to put forward their opinions and allow others to comment and discuss the merits of someone’s ideas.
Finding the right digital systems can empower the network and lead to happier, more productive franchise business owners. It’s about making the most of the technology to benefit the human resources.