We’re delighted to announce that this year we had the highest turnover in the history of the company. We couldn’t have done this without the hard work of our franchisees who continue to thrive and run successful businesses which allow them to work flexibly from anywhere and, at the same time, have more quality time for themselves.
Excellent customer service
Over the past year our client base grew to 3,500 across our nationwide franchised outlets. 7,000 hours of cleaning were delivered every week which amounts to £5m worth of cleaning among our franchisees.
As we continue to grow, we will maintain our high standards and personal customer service which is what has been such an important factor in our success. We know that letting a stranger into your home is a leap of faith so our franchisees spend time finding the right cleaner for each client who understands their needs.
Meetings with our franchisees
Ongoing support and training are just two of the reasons that people choose to become franchisees instead of setting out on their own so we invest time into meeting face to face with our franchisees regularly.
These meetings allow us to interact with our franchisees on a personal level and drive collaboration within the network, both of which are a vital part of running a successful operation.
Franchisees going from strength to strength
Massive congratulations to our franchisees Laurie and Nicola Ryan (Cleanhome East Cambridge) who were presented with the 300 Club Award for successfully signing up 300 clients and to Rebecca Greenall (Cleanhome Norwich) and Gemma Raj (Cleanhome Sittingbourne) who won the 100 Club Award for smashing through their hundredth client target and who are still growing rapidly.
Philip and Sharon Bradley from Cleanhome York were also awarded the 200 Club Award for successfully signing up 200 clients and are continuing to grow their business.
Here’s to an even more successful 2019 for all our franchisees.
With technology advancing at a rate of knots, we’re always looking to stay ahead of the competition which is why this year we have increased our investment into improving our operational system GENESYS. The system runs the back-end of the business taking care of all the compliance and admin aspects allowing our franchisees to work flexibly from anywhere while freeing up time for them.