FRANCHISE FAME: PHIL AND SHARON BRADLEY – CLEANHOME YORK

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Phil and Sharon Bradley from Cleanhome York have been going from strength to strength  and recently celebrated signing up their 200th client. We caught up with Phil to find out more about their success and how they feel about being part of the Cleanhome family two years on. 

What did you do before joining Cleanhome? 

Sharon and I lived in Saudi Arabia for five years followed by seven years in Spain, where I worked in the Oil and Gas industry. When we returned to the UK just over two years ago we decided the time was right to start our own business so we researched different sectors and decided that domestic cleaning was right for us as Sharon had some experience in the hospitality industry and it’s a growing market. After going through several franchise opportunities we chose Cleanhome for its robust business model, the ongoing training and support by the franchisor and its custom-built operational system GENESYS, which is exclusive to Cleanhome and handles all the back-end administration of the business freeing up valuable time, letting you focus on growth.

How do you manage your work/life balance? 

When we first started we had to go out to meet clients and cleaners five days a week but as we have grown, we’ve let Cleanhome’s operating system GENESYS do most of the hard work as it takes care of all the admin for us so we only need to have external meetings twice a week now.  I have also focused on raising awareness of the business locally through online ad campaigns and attend networking events which I enjoy.

What’s the best thing about running your own business? 

I would say it’s being able to reap the rewards of our hard work. We put in a lot of hours getting the business off the ground to begin with and we are now enjoying our success while maintaining a happy clientele. Being able to add value to both our cleaners’ and clients’ lives by creating the perfect working relationship is also very rewarding.

What are your plans for the future? 

We are working towards growing the business and eventually passing it on to our daughter who is currently a nursery teacher. It’d be great to see her setting out as a business owner with our help.

What advice would you give to anyone looking at starting their own franchise?

I’d definitely recommend the domestic cleaning industry and Cleanhome as it offers a robust business model and can help you build a successful business while maintaining a good work/life balance.