2017 Year in Review: a Journey through the Cleanhome Family

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It’s been another great year at Cleanhome and we’re pleased to announce that in 2017 we increased our turnover by 50%. As part of our plans for growth we’ve also been busy implementing changes to benefit our franchisees and their clients, from switching to the paperless office to launching our online client signup. Here are just some of our favourite moments from 2017.

Meetings with our franchisees

Ongoing support and training are just two of the reasons that people choose to invest into a franchise operation which we why we started our year with a UK wide franchisee meeting to share network developments with our franchisees.

These meetings allow us to interact with allow our franchisees on a personal level and drive collaboration within the network, both of which are a vital part of running a successful operation.

Paperless office

At the beginning of the year we began the process of going paper free so we can enable our franchisees to be more efficient when it comes to business agreements and payment systems with clients. Our paperless office system is now fully implemented and it’s been transforming the back-end administration of the franchised outlets.

Going paperless has enhanced the flexibility of the business and has made it fully mobile.

That, combined with our cloud-based system Genesys, means our franchisees are able to keep track of their business from wherever they are.

Online client sign up

With technology advancing at a rate of knots, we’re always looking to stay ahead of the competition which is why at the start of the year we launched our online booking engine which allows our franchisees’ clients to find and book a cleaner online within minutes and be assured that they will still receive the highest level of service.

This helps our franchisees to enhance their offering and target consumers who are time pressured and expect to be able to buy goods and book services online.

Our first Scottish franchise

This year we welcomed Mark Bishop to the Cleanhome family, who’s set up the first Cleanhome franchise outlet in Scotland.

Mark set up his Cleanhome franchise in the Autumn after he decided to take the plunge into entrepreneurship and we’ve been pleased to have the opportunity to support him on his journey to running a successful business.

Thames Valley winning that award

Our clients’ satisfaction is our top priority so we were delighted that our Cleanhome Thames Valley branch won ‘Best Domestic Cleaning Service’ at the Local Trade Awards.

This award is a testament to our ethos as a company striving to find the right cleaner for our clients and their needs. We go above and beyond to ensure we find the right person and we only operate locally with vetted cleaners to ensure our clients receive top notch service every single time.

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