A Day in the Life of a Cleanhome Franchisee – Roger Johnson


Running your own business can be stressful. As you build the business the hours can be long and it can be difficult to take time off and relax. Here at Cleanhome however, we think that your business will run more smoothly if you have a good work/life balance which is why we encourage our cleaning franchisees to find what works best for them and plan their work day around their personal life.

This month we asked Roger Johnson from Cleanhome Haywards Heath to describe a typical day at work.


Take the dogs out for a walk. It provides me with quality time to focus on the day ahead and think through work issues and the day ahead.

09:00 – 11:00

Each day is different, but I generally start by checking the business account and reconcile income using the rather marvellous, Cleanhome Genesys™ operating system. Genesys™ also flags up client invoices which need to be generated from the system and these are emailed out.

I have several client phone messages from the previous evening that I need to respond to which result in two appointments for later in the week.

12:00 – 15:00

With quite a catchment area, I do need to put the miles in if seeing clients In Brighton. Today for example, I have three appointments and I’m quite tight for timings. I find this part the most satisfying. There is nothing more rewarding than being able to provide a quality service and making a new sale at the same time. By the last appointment, I have two new client agreements to take back to the office. A good afternoon’s work to say the least!

16:00 – 16:30

Back at my home office, I follow up on calls that have come in and deal with anything that needs to be addressed.

16:30 – 17:00

I have a planned call with our marketing agency who has been helping with integrating my marketing campaign for the last couple of weeks. I’m pleased with the results, which should set me in good stead in the days ahead and increase the number of enquiries that come through.

18:00 – 18:30

The number of hours can vary on a day to day basis when running your own business. Today, I’m working a bit later and following up with new clients to make sure that they are satisfied with the service provided.


Today being no different, I do tend to finish off the day by going for a quick run (more like slow run!). It helps me put the work day to bed and puts me in the best frame of mind for family life.

If you’re looking for a healthier work/life balance, why not consider starting a business with Cleanhome, contact us today to discuss potential opportunities.

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