Franchise Fame: Philippa James of Cleanhome Sevenoaks

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What did you do before joining Cleanhome?

I ran another franchise as a sole trader – it was great work but it was 24/7 365 days of the year!

What’s the best thing about running your own business?

Control! As a working parent I can’t imagine how I would fit in a 9-5 job in an office and juggle family life. Being self-employed gives me complete control over my diary, workload and who I work with 🙂

How do you manage your work/life balance?

I prioritise – Most of the time Cleanhome is a perfect fit – very rarely do they clash. I don’t work after 5 pm unless I have to as that is family time and weekends again are ringfenced!

Has working for yourself improved your quality of life?

Yes, I haven’t worked full time for an employer for over 20 years and I would never go back to that. I enjoy running my own business, being my own boss and making my own commercial decisions.

Where do you hope to be in five years’ time? 

Personally I want to be travelling more – that’s my passion and by that time I will have Cleanhome to a point where I have a manager as there is sufficient turnover to allow me to do  this – and then I can go off and travel and just check in on the business via the internet!

What advice would you give to anyone looking at starting their own franchise?

Be flexible, be a jack of all trades but most of all believe in what you are selling/providing to your clients – If you don’t believe in yourself then neither will other people.